Frequently Asked Questions

Frequently Asked Questions

Below we have listed links to some Frequently Asked Questions. If you do not find the answer to your question, please do not hesitate to contact us at info@glenfarclas.co.uk

 

Where can I buy Glenfarclas on-line?

So as not to compete with our trade partners, we do not sell whisky on-line. To find a whisky retailer near you please visit our Family Favourites page.

Our webshop is now back on line offering a range of Glenfarclas gifts and bar accessories. To visit it please click here.
 

What does the name Glenfarclas mean?
Valley of green grassland.
Where can I purchase Glenfarclas?
Please see the Family Favourites page on the website, which lists a selection of retailers worldwide. If none of those listed are convenient, please contact us with your address, and we would be pleased to advise further retailers.
I have an old bottle of Glenfarclas, how can I find out more about it, and its value?

We are always interested to hear of old and rare bottles of Glenfarclas, however to assist us in identifying your bottle, please forward a picture to us. With regards valuing old and rare bottles, to give a rough idea check similar bottles on auction sites such as www.scotchwhiskyauctions.com. Please be advised that J. & G. Grant do not buy old and rare bottles of Glenfarclas.

We would also suggest consulting ‘The Glenfarclas Single Malt Whisky Collector’s Guide’, by Ralf Bernhardt and Hans Georg Wursching (ISBN 3-9809344-2-X), which details over 250 different bottlings of Glenfarclas. For more info on this guide, please visit the publisher's website; http://www.cluaran.de/CluaranEn/products.html

Where can I find out about Glenfarclas Heritage?

Glenfarclas Heritage is primarily produced for the French and Swedish markets.

To read about Glenfarclas Heritage in French please click here to visit the appropriate page on our French website.

To read about Glenfarclas Heritage in Swedish please click here to visit our Swedish distributor's website.  

 

 

 

Whom should we contact for UK trade enquires regarding Glenfarclas?

Glenfarclas is distributed in the UK by Pol Roger Ltd, and available from wholesalers including Booker, Forth Wines, Gordon & Macphail, Makro, The Whisky Exchange and Wallaces Express. For those in Wales contact Glamorgan Beer.

The contact details for Pol Roger Ltd are;

Pol Roger Ltd
Shelton House
4 Coningsby Street
Hereford
HR1 2DY

Tel. 01432 262800
Fax. 01432 262806
polroger@polroger.co.uk
www.polroger.co.uk

We are interested in becoming a distributor of Glenfarclas, whom should we contact?

Please email info@glenfarclas.co.uk and the Sales Manager for your area will reply as soon as possible. Alternatively please telephone +44 1807 500257.

Whom should we contact for overseas trade enquires regarding Glenfarclas?

Glenfarclas is distributed worldwide by a network of exclusive distributors. For details of the Glenfarclas distributor in your market, please see the list below.


Europe

North America & Caribbean

Central & South America

Asia

Australasia


Africa

Europe

Andorra
Cava Benito,
Av Carlemany, 82
Escaldes-Engordany,
Principat d’ Andorra.
Tel: +376 82 04 69
Fax: +376 864 269

Austria
Potstill
Austria’s Finest Whisky-Store
Strozzigasse 37
A-1080 Wien
Austria
Tel: +43 2774 20053
Fax: +43 6991005314

Belgium
Filliers Graanstockerij N.V.
Leernse Steenweg 3,
9800 Deinze,
Belgium
Tel: +32 9386 1264
Fax: +32 9386 9946
Email: info@filliers.be

Bulgaria
Optimist 1 Ltd
25-27 "Jivko Nikolov" Street, office 4
Sofia 1505
Bulgaria

Tel./Fax: +359 2 943 3313
office@optimist1.com


Cyprus
Desras Trading,
Ayias Fylaxeos 70,
Gold Tower, PO Box 56521
3307 Limassol
Cyprus
Tel: +357 5 343 400
Fax: +357 25 748 1172

Czech Republic
Kratochvilovci spol. s.r.o
Vodarenska 7
147 00 Praha 4
Czech Republic
Tel. +420 608111093

Denmark
H J Hansen Vinhandel A/S
Vestergade 97 – 101
5100 Odense C
Denmark
Tel: +45 6312 8200
Fax: +45 6312 8249

Finland
Brew Seeker Oy
Atomitie 2 C
FI-00370 Helsinki
Finland
Tel. +358 40 7599725

France
Mahler-Besse S.A.
49 rue Camille Godard,
33000 Bordeaux,
France.
Tel: +33 5 56 56 04 35
Fax: +33 5 56 56 04 59

Germany
Hanseatische Weinhandelsgesellschaft,
Lukas-Welser-Straße 8
28309 Bremen
Germany
Tel: +49 421 54 94 93
Fax: +49 421 54 94 9

Hungary
WhiskyNet Kft
2000 Szentendre
Kovacs Laszlo utca 21
Hungary
Tel: +36 20 5 15 15 15
Fax: +36 26 301 431

Italy
Fratelli Rinaldi Importatori
Viale Masini 34
40126 Bologna
Italy
Tel: +39 51 421 78 11
Fax: +39 51 242 328

Latvia
Eirovins
Bullu Iela 72
Riga 1067
Latvia
Tel. +37 1242 8238

Lithuania
JK Collection
Etmonu g. 4
LT-01129 Vilnius
Lithuania
info@cognac.lt

Luxembourg
Bernard Massard
6 – 8 Rue du Pont
L-6773 Grevenmacher
Luxembourg
Tel: +35 2 750 545
Fax: +35 2 759 129

The Netherlands
Van Wees Holland
Postbox 18,
3800 AA Amersfoot,
The Netherlands
Tel: +31 33 46 16 426
Fax: +31 33 46 12 609
vanwees@whiskyworld.nl

Norway
House of Cognac AS
Askeladden 14
3042 Drammen
Norway
Tel. +47 (32) 81 82 60

Poland
Tudor House Ltd
ul. Czapli 37
02-781 Warsaw
Poland

Portugal
Decante Vinhos
Parque Industrial do Rogel Lte 4
8365-028 Alcantarilha
Portugal
Tel/Fax: +351 282 353 134

Russia
Veld 21,
3 Zvenigorodskoye Shosse
123100 Moscow,
Russia
Tel: +7 495 727 3929
Fax: +7 499 256 3747

Slovak Republic
SIWIS s.r.o.
Agatova 22/2317
841 02 Bratislava
Slovak Republic
Tel: +421 905 402038
Fax: +421 260 103326
 
Spain
Primeras Marcas S.A.
c/ Alemanya 51,
08700 Igualada (Barcelona)
Spain.
Tel: +34 93 804 55 05
Fax: +34 93 805 36 67
primerasmarcas@diprimsa.es

Sweden 
Philipson & Soderberg AB
Sandhamnsgatan 63C
P.O. Box 29163
SE 100 52 Stockholm
Sweden
Tel: +46 8 598 112 00
Fax: +46 8 598 112 41
info@philipsonsoderberg.se

Switzerland 
Diwisa,
Distllerie Willisau S.A.
Menznauerstrasse 23
CH-6130 Willisau,
Switzerland.
Tel: +41 419 72 72 72
Fax: +41 419 72 73 73


Ukraine
Marcom ltd
7/9 Nesterovsky Lane
Kiev 04053
Ukraine
Tel. +38 044 272-39-00
Fax. + 38 044 272-41-60
import@marcom-group.com


North America & Caribbean

Bahamas
Mackinnon International Limited
Lyford Cay
P.O. Box N-7776
Nassau,
Bahamas
sales@mackinnoninternational.com

Bermuda
Burrows Lightbourn Ltd,
P.O. Box 829,
Hamilton HM CX,
Bermuda.
Tel: +411 295 0176
Fax: +441 292 4766

Canada
Ontario

John Hanna & Sons Ltd,
619 South Big Island Road,
R.R #1
Demorestville
Ontario
T6H 5RZ
Canada
Tel: +613 4711017
Toll Free: 1-800-337-7043
Fax: +613 471 1018
info@winetrader.ca
 
Alberta, British Columbia, Manitoba & Saskatchewan

Pacific Wine & Spirits 
Suite #100
1281 - 91st Street
Edmonton
Alberta T5S 1K9
Canada
Tel. +1 780 437 4755
Fax. +1 780 435 1850
headoffice@PacificWineandSpirits.com

Quebec
Importation Epicurienne
606 Avenue
Notre Dame
St Lambert, Quebec
S4P 2L1
Canada
Tel. +1  450 671.0631
Fax: +1  450 671.2457
info@importation-epicurienne.com 


Atlantic Provinces
Trafton Agencies
PO Box 85
(166 Meadowbank Avenue)
Saint John
New Brunswick E2L 3X1
Canada
Tel. +1 506 658 0262
Fax. +1 506 658 0260

Cayman Islands
Jacques Scott & co. Ltd,
P.O. Box 488
Crewe Road,
Grand Cayman,
Cayman Islands.
Tel: +1 345 949 7600
Fax: +1 345 949 2316 or 2809

USA
Sazerac Company, Inc.
803 Jefferson Highway
P.O. BOX 52821
New Orleans , LA 70121
USA
Tel. +1 504 8319450
Fax. +1 504 8312383
info@sazerac.com
 

Central & South America

Argentina
Whisky Malt Argentina
Av de los Incas, 3909
CP 1430
CA de Buenos Aires
info@whiskymaltargentina.com.ar


Chile
Miguel Torres Chile
Av. IV Centenario 231
Las Condes
Santiago
Tel: (56-2) 201 5510
 

Mexico
Exclusivas Benet SA
Ixnahualtongo #96, Colonia Lorenzo Boturini
Delegacion Venustiano Carranza
Distrito Federal
15820
Mexico
Tel: +52 (55) 5552 7477

Peru
Panuts Vinos Memorables
Calle Samiria 139
Surquillo
Lima
Tel: (511) 271-8808
Fax: (511) 445-5179

 

Asia

China
Cottingham (Shanghai) Ltd
15B, Building B,
Zhong Xi Plaza,
No.121, Jiang Su Road,
Shanghai, 200050,
China
Tel. +86 2134615922

Hong Kong
Fine Vintage (Far East) Ltd,
Room 1208, Hong Man Ind.
Centre,
2 Hong Man Street,
Chai Wan,
Hong Kong.
Tel: +852 2896 6108
Fax: +852 2558 0154
fine-wines@finevintage.com.hk

India
Prestige Wines and Spirits Pvt Ltd (formerly T.T. & G. Trading Private Limited),
Thapar House,
124-Janpath,
New Delhi – 110 001,
India.
Tel: +91 11 2336 1396
Fax: +91 11 2334 9029
info@prestigewinesandspirits.com

Indonesia
Malt Vault (S) Pte Ltd
4 Leng Kee Road
#06-06, SIS Building
Singapore 150988
Tel: +65 (9050) 1938
Tel. +65 (16) 6792560
ben@maltvault.com.sg

Israel
Har Menon Ltd
40 Aluf David Street
Ramat Gan
52232
Israel
Tel. +972 (3) 5334411
www.wineroute.co.il

Japan
Million Trading Co. Ltd,
15-2, 1 Chome, Shinkawa
Chua-Ku
Tokyo,
Japan.
Tel: +81 3 3551 7408
Fax: +81 3 3551 7402
import@milliontd.co.jp

Kazakhstan
Kazakhstan Wine & Spirits
Tulebaeva St. 38
480002 Almaty
Kazakhstan
Tel. +7 (7272) 71 85 36
office@kws.kz

Korea
Single Malt Korea
Yongmoon B/D 3rd FL.
5-45 Yongmoon-dong
Yongsan-Ku
Seoul
Korea 140-832
Tel. +82 2 3444 3553

Laos
Malt Vault (S) Pte Ltd
4 Leng Kee Road
#06-06, SIS Building
Singapore 150988
Tel: +65 (9050) 1938
Tel. +65 (16) 6792560
ben@maltvault.com.sg

Malaysia
Single Malt Sdn Bhd
D-O-3 & D-1-3, Block D,
Plaza Damas,
60, Jalan Sri Hartamas 1,
Sri Hartamas,
50480 Kuala Lumpur
Malaysia
Tel: +603 6203 2151
Fax: +603 6203 1972

Myanmar
Malt Vault (S) Pte Ltd
4 Leng Kee Road
#06-06, SIS Building
Singapore 150988
Tel: +65 (9050) 1938
Tel. +65 (16) 6792560
ben@maltvault.com.sg

Singapore
Malt Vault Singapore Pte Ltd
4 Leng Kee Road
#06-06, SIS Building
Singapore 150988
Tel: +65 (9050) 1938
Tel. +65 (16) 6792560
ben@maltvault.com.sg


Taiwan
Falconbrae Co. Ltd
Unit A 10F-1, No. 207,
Tun-Hwa N. Road.,
Taipei 105,
Taiwan
glenfarclas@falconbrae.com.tw
Glenfarclas Chinese Blog 

Thailand
Malt Vault Singapore Pte Ltd
4 Leng Kee Road
#06-06, SIS Building
Singapore 150988
Tel: +65 (9050) 1938
Tel. +65 (16) 6792560
ben@maltvault.com.sg

Vietnam
Lotus Food
47 Hoang Ke Viem
Ward 12
Tan Binh Dist
Ho Chi Minh City
Vietnam

Tel. +848 62739708
Fax: +848 62923369

Australasia

Australia
Vintage House Wine and Spirits
Suite 4 , Five Dock Plaza, 50 Great North Road
Five Dock, NSW 2046
Australia
Tel: +61 2 8736 3300
Fax: +61 2 9713 5182

New Zealand
Whisky Galore
(H.L. Milne Ltd)
66 Victoria Street
Christchurch CBD.
Tel: +64 3377 6824
Fax: +64 3377 6804
info@whiskygalore.co.nz
 

Africa

South Africa
Dragon Brands
The Woodstock Exchange
66 Albert Road
Woodstock 7924
South Africa
Tel. +27 83 2596196
michael@dragonbrands.ws
 


See Glenfarclas News
Latest News: George Grant wins Scotch Whisky Ambassador of the year 2017
view news
Join the family
Become a member of the Glenfarclas family and join our mailing list.
join the family
Tasting Notes
See our extensive product range and experience the taste of Glenfarclas.
view our whiskies
Whisky Festivals
Whisky Live Spa, Ultimate Whisky Experience Las Vegas, Whisky Ship Luzern Zurich, Pro Wein...
read more
Visit our online shop to browse our selection of Glenfarclas gifts and bar accessories
Visit our online shop to browse our selection of Glenfarclas gifts and bar accessories
read more
Glenfarclas Distillery, Ballindalloch, Banffshire, AB37 9BD, Scotland.
Tel: +44 (0) 1807 500257 Fax: +44 (0) 1807 500234 e-mail: info@glenfarclas.co.uk