Frequently Asked Questions
Below we have listed links to Frequently Asked Questions where you should find many of the answers.
Please see the Family Favourites page on the website, which lists a selection of retailers worldwide. If none of those listed are convenient, please contact us with your address, and we would be pleased to advise further retailers.
We are always interested to hear of old and rare bottles of Glenfarclas, however to assist us in identifying your bottle, please forward a picture to us. We would also suggest consulting ‘The Glenfarclas Single Malt Whisky Collector’s Guide’, by Ralf Bernhardt and Hans Georg Wursching (ISBN 3-9809344-2-X), which details over 250 different bottlings of Glenfarclas. With regards valuing old and rare bottles, this is always difficult, and if you contact us, we would be pleased to give you details of specialist dealers in your market. Please be advised that J. & G. Grant do not buy old and rare bottles of Glenfarclas.
Glenfarclas is distributed in the UK by Pol Roger Ltd, and available from wholesalers including Booker, Forth Wines, Gordon & Macphail, Makro, Wallaces Express, and Waverly TBS.
The contact details for Pol Roger Ltd are;
Pol Roger Ltd
Shelton House
4 Coningsby Street
Hereford
HR1 2DY
Tel. 01432 262800
Fax. 01432 262806
polroger@polroger.co.uk
www.polroger.co.uk
Please contact Robert Ransom, Director of Sales and Marketing at robert@glenfarclas.co.uk or Tel +44 1807 500257.
Glenfarclas is distributed worldwide by a network of exclusive distributors. For details of the Glenfarclas distributor in your market, please see the list below.
Europe
North America & Caribbean
Asia
Australasia
Africa
Europe
Andorra
R. Rimag Cava Benito,
Av Carlemany,
82 Escaldes-Engordany,
Principat d’ Andorra.
Tel: (00 376) 82 04 69
Fax: (00 376) 864 269
Austria
Potstill
Austria’s Finest Whisky-Store
Strozzigasse 37
A-1080 Wien
Austria
Tel: +43 2774 20053
Fax: +43 6991005314
www.potstill.org
Belgium
Filliers Graanstockerij N.V.
Leernse Steenweg 3,
9800 Deinze,
Belgium
Tel: (00 32) 9 386 1264
Fax: (00 32) 9 386 99 46
Email: info@filliers.be
www.filliers.be
Cyprus
Desras Trading,
Ayias Fylaxeos 70,
Gold Tower,
3rd Floor,
3307 Limassol
Cyprus.
Tel: (00 357) 5 343 400
Fax: (00 357) 25 748 1172
www.desras.com
Czech Republic
Kratochvilovci spol. s.r.o
Vodarenska 7
147 00 Praha 4
Czech Republic
Tel. +420 608111093
www.kratochvilovci.cz
Denmark
H J Hansen Vinhandel A/S
Vestergade 97 – 101
5100 Odense C
Denmark
Tel: +45 63128200
Fax: +45 63 12 82 49
www.hjhansen-vin.dk
Finland
Servaali Oy
Pakkalankuja 6
01510 Vantaa
Finland
Tel. +358 (9) 454 2350
Fax. +358 (9) 4542 3510
Email: myynti@servaali.fi
www.servaali.fi
France
Mahler-Besse S.A.
49 rue Camille Godard,
B.P. 23-33000 Bordeaux,
France.
Tel: (00 33) 5 56 56 04 35
Fax: (00 33) 5 56 56 04 59
www.mahler-besse.com
Germany
Hanseatische Weinhandelsgesellschaft,
Am Neustadtbahnhof 3-5,
D – 28199 Bremen,
Germany.
Tel: (00 49) 421 54 94 93
Fax: (00 49) 421 54 94 9
www.hawe-bremen.de
Greece
Vintage Whisky Shop Ltd
Mitropoleos 125
TK 54621
Thessaloniki
Greece
Tel: +30 2310 239633
Fax: +30 23920 29377
www.whisky.com.gr
Hungary
WhiskyNet Kft
2000 Szentendre
Kovacs Laszlo utca 21
Hungary
Tel: +36 20 5 15 15 15
Fax: +36 26 301 431
www.whiskynet.hu
Italy
Giovinetti Partners
Via Turati 40
20121 Milano
Italy
Tel: +39(0)2 29 00 69
Fax: +39 (0)2 65 95 701
www.giovinetti.com
Luxembourg
Bernard Massard
6 – 8 Rue du Pont
L-6773 Grevenmacher
Luxembourg
Tel: +35 2 750 545
Fax: +35 2 750 606
www.bernard-massard.lu
The Netherlands
Van Wees Holland
Postbox 18,
3800 AA Amersfoot,
The Netherlands
Tel: (00 31) 33 46 16 426
Fax: (00 31) 33 46 12 609
Email: vanwees@whiskyworld.nl
www.whiskyworld.nl
Norway
Strag AS
Snaröyveien 57
N-1367 Snaröya
Norway
Tel. +47 6710 3030
Fax. +47 6710 3031
Email: office@strag.no
www.strag.no
Poland
Scottish House Polska Sp.z o.o.
UI. Kolodziejska 18 A
30-607 Hrakow
Poland
+48 512 398 809
www.scottishhouse.pl
Russia
Veld 21,
3Zvenigorodskoye Shosse
123022 Moscow,
Russia
Tel: 00 7 095 727 3928
Fax: 00 7 095 727 3929
www.veld21.ru
Slovak Republic
SIWIS s.r.o.
Pod Rovnicami 25
841 05 Bratislava
Slovak Republic
Tel: +421 905 402038
Fax: +421 254 653302
Spain
Primeras Marcas S.A.
c/ Alemanya 51,
08700 Igualada,
Barcelona,
Apartado de Correos No. 185,
Spain.
Tel: (00 34) 93 804 55 05
Fax: (00 34) 93 805 36 67
Email: primerasmarcas@diprimsa.es
www.diprimsa.es
Sweden
Philipson & Soderberg AB
P.O. Box 29163
Norra Hamnvagen 3-5
SE 100 52 Stockholm
Sweden
Phone: +46-8-598 112 00
Fax: +46-8-598 112 41
Email: info@philipsonsoderberg.se
www.philipsonsoderberg.se
Switzerland
Diwisa,
Distllerie Willisau S.A.
CH-6130 Willisau,
Switzerland.
Tel: (00 41) 419 72 72 72
Fax: (00 41) 419 72 73 73
www.diwisa.ch
Ukraine
Marcom ltd
7/9 Nesterovsky by-str
Kiev 04053
Ukraine
Tel. +38 044 272-39-00
Fax. + 38 044 272-41-60
Email: marcom@marcom-group.com
www.marcom-group.com
North America & Caribbean
Aruba
Licores Aruba N.V.
LG Smith Boulevard 128,
P.O. Box 234,
Oranjestad,
Aruba.
Tel: (297-8) 21094
Fax: (297-8) 25017
Bermuda
Burrows Lightbourn Ltd,
P.O. Box 829,
Hamilton HM CX,
Bermuda.
Tel: (411) 295 0176
Fax: (441) 292 4766
Canada
Ontario
John Hanna & Sons Ltd,
619 South Big Island Road,
R.R #1
Demorestville
Ontario
T6H 5RZ
Tel: (613) 4711017
Toll Free: 1-800-337-7043
Fax: (613) 471 1018
Email: info@winetrade.ca
www.winetrader.ca
Alberta, British Columbia, Manitoba & Saskatchewan
Pacific Wine & Spirits (1995) ltd
Suite #101
10335 - 172 Street
Edmonton
Alberta T5S 1K9
Canada
Tel. +1 (780) 437 4755
Fax. +1 (780) 435 1850
Email: headoffice@PacificWineandSpirits.com
www.pacificwineandspirits.com
Quebec
Importation Epicurienne
R A Fortin Inc
7900 Boul. Taschereau
Edifice B - Suite 105
Brossard , Quebec
J4X 1C2
Canada
Tel. +1 (450)671.0631
Fax: +1 (450)671.2457
Email: info@importation-epicurienne.com
www.importation-epicurienne.com
Atlantic Provinces
Trafton Agencies
PO Box 85
(166 Meadowbank Avenue)
Saint John
New Brunswick E2L 3X1
Canada
Tel. +1 (506) 658 0262
Fax. +1 (506) 658 0260
Cayman Islands
Jacques Scott & co. Ltd,
P.O. Box 488
Crewe Road,
Grand Cayman,
Cayman Islands.
Tel: (001) 345 949 7600
Fax: (001) 345 949 2316 or 2809
USA
Sazerac Company, Inc.
803 Jefferson Highway
P.O. BOX 52821
New Orleans , LA 70121
USA
Tel. +1 (504) 831-9450
Fax. +1 (504) 831-2383
Email: info@sazerac.com
www.sazerac.com
Asia
Hong Kong
Fine Vintage (Far East) Ltd,
Room 1208, Hong Man Ind.
Centre,
2 Hong Man Street,
Chai Wan,
Hong Kong.
Tel: (00 852) 2896 6108
Fax: (00 852) 2558 0154
Email: fine-wines@finevintage.com.hk
India
TT & G Trading PVT. Ltd,
Thapar House,
124-Janpath,
New Delhi – 110 001,
India.
Tel: (00 91) 11 2336 1396
(00 91) 11 2334 9030
Fax: (00 91) 11 2334 9029
Bonded Warehouse
Tel: (00 91) 11 506 4533
(00 91) 11 506 4536
Email: great_vintages@rediffmail.com
Japan
Million Trading Co. Ltd,
15-2, 1 Chome, Shinkawa
Chua-Ku
Tokyo,
Japan.
Tel: 00 81 3 3551 7408
Fax: 00 81 3 3551 7402
Email: import@milliontd.co.jp
www.milliontd.co.jp
Malaysia
Single Malt Sdn Bhd
D-O-3 & D-1-3, Block D,
Plaza Damas,
60, Jalan Sri Hartamas 1,
Sri Hartamas,
50480 Kuala Lumpur
Malaysia
Tel: +603 6203 2151
Fax: +603 6203 1972
Taiwan
Cottingham & Co. Ltd
1F, 308, Sec. 1, Neihu Road
Neihu
Taipei 114
Taiwan
Tel. +886 (2) 2797 2588
Fax. +886 (2) 2657 3525
www.cottingham.com.tw
Australasia
Australia
Angove's Pty Ltd
Suite 4 , 50 Great North Road
Five Dock, NSW 2046
Australia
Tel: +61 (0)2 8736 3300
Fax: +61 (0)2 9713 5182
www.angoves.com.au
New Zealand
Whisky Galore
(H.L. Milne Ltd)
797, Colombo Street
Christchurch, 8001.
Tel: 03-377-6824
Fax: 03-377-6804
Email: info@whiskygalore.co.nz
www.whiskygalore.co.nz
South Africa
Forbes Distributors
Unit 7
Grand Prix Park,
Forssman Close,
Kyalami 1684
South Africa
Tel: +27 11 466 3823
Fax: +27 11 466 3824
