Frequently Asked Questions
Below we have listed links to some Frequently Asked Questions. If you do not find the answer to your question, please do not hesitate to contact us at info@glenfarclas.co.uk
Please see the Family Favourites page on the website, which lists a selection of retailers worldwide. If none of those listed are convenient, please contact us with your address, and we would be pleased to advise further retailers.
We are always interested to hear of old and rare bottles of Glenfarclas, however to assist us in identifying your bottle, please forward a picture to us. With regards valuing old and rare bottles, this is always difficult, and if you contact us, we would be pleased to give you details of specialist dealers in your market. Please be advised that J. & G. Grant do not buy old and rare bottles of Glenfarclas.
We would also suggest consulting ‘The Glenfarclas Single Malt Whisky Collector’s Guide’, by Ralf Bernhardt and Hans Georg Wursching (ISBN 3-9809344-2-X), which details over 250 different bottlings of Glenfarclas, and is now available from our on-line shop.
Glenfarclas Heritage is primarily produced for the French and Swedish markets.
To read about Glenfarclas Heritage in French please click here to visit the appropriate page on our French website.
To read about Glenfarclas Heritage in Swedish please click here to visit our Swedish distributor's website.
Glenfarclas is distributed in the UK by Pol Roger Ltd, and available from wholesalers including Booker, Forth Wines, Gordon & Macphail, Makro, The Whisky Exchange, Wallaces Express, and Waverly TBS.
The contact details for Pol Roger Ltd are;
Pol Roger Ltd
Shelton House
4 Coningsby Street
Hereford
HR1 2DY
Tel. 01432 262800
Fax. 01432 262806
polroger@polroger.co.uk
www.polroger.co.uk
Please contact Robert Ransom, Director of Sales and Marketing at robert@glenfarclas.co.uk or Tel +44 1807 500257.
Glenfarclas is distributed worldwide by a network of exclusive distributors. For details of the Glenfarclas distributor in your market, please see the list below.
Europe
North America & Caribbean
Asia
Australasia
Africa
Europe
Andorra
R. Rimag Cava Benito,
Av Carlemany,
82 Escaldes-Engordany,
Principat d’ Andorra.
Tel: (00 376) 82 04 69
Fax: (00 376) 864 269
Austria
Potstill
Austria’s Finest Whisky-Store
Strozzigasse 37
A-1080 Wien
Austria
Tel: +43 2774 20053
Fax: +43 6991005314
www.potstill.org
Belgium
Filliers Graanstockerij N.V.
Leernse Steenweg 3,
9800 Deinze,
Belgium
Tel: (00 32) 9 386 1264
Fax: (00 32) 9 386 99 46
Email: info@filliers.be
www.filliers.be
Bulgaria
Optimist 1 Ltd
25-27 "Jivko Nikolov" Street, office 4
Sofia 1505
Bulgaria
Tel./Fax: +359 (2) 943 33 13
E-mail: office@optimist1.com
www.optimist1.com
Cyprus
Desras Trading,
Ayias Fylaxeos 70,
Gold Tower,
3rd Floor,
3307 Limassol
Cyprus.
Tel: (00 357) 5 343 400
Fax: (00 357) 25 748 1172
www.desras.com
Czech Republic
Kratochvilovci spol. s.r.o
Vodarenska 7
147 00 Praha 4
Czech Republic
Tel. +420 608111093
www.kratochvilovci.cz
Denmark
H J Hansen Vinhandel A/S
Vestergade 97 – 101
5100 Odense C
Denmark
Tel: +45 63128200
Fax: +45 63 12 82 49
www.hjhansen-vin.dk
Finland
Servaali Oy
Pakkalankuja 6
01510 Vantaa
Finland
Tel. +358 (9) 454 2350
Fax. +358 (9) 4542 3510
Email: myynti@servaali.fi
www.servaali.fi
France
Mahler-Besse S.A.
49 rue Camille Godard,
B.P. 23-33000 Bordeaux,
France.
Tel: (00 33) 5 56 56 04 35
Fax: (00 33) 5 56 56 04 59
www.mahler-besse.com
Germany
Hanseatische Weinhandelsgesellschaft,
Lukas-Welser-Straße 8
28309 Bremen
Germany.
Tel: (00 49) 421 54 94 93
Fax: (00 49) 421 54 94 9
www.hawe-bremen.de
Greece
Vintage Whisky Shop Ltd
Mitropoleos 125
TK 54621
Thessaloniki
Greece
Tel: +30 2310 239633
Fax: +30 23920 29377
www.whisky.com.gr
Hungary
WhiskyNet Kft
2000 Szentendre
Kovacs Laszlo utca 21
Hungary
Tel: +36 20 5 15 15 15
Fax: +36 26 301 431
www.whiskynet.hu
Italy
Fratelli Rinaldi Importatori
Viale Masini 34
40126 Bologna
Italy
Tel: +39(0)51 421 78 11
Fax: +39 (0)51 242 328
www.rinaldi.biz
Latvia
Eirovins
Bullu Iela 72
Riga 1067
Latvia
Tel. +37 (1242) 8238
www.eirovins.lv
Lithuania
JK Collection
Etmonu g. 4
LT-01129
Vilnius
Lithuania
info@cognac.lt
Luxembourg
Bernard Massard
6 – 8 Rue du Pont
L-6773 Grevenmacher
Luxembourg
Tel: +35 2 750 545
Fax: +35 2 750 606
www.bernard-massard.lu
The Netherlands
Van Wees Holland
Postbox 18,
3800 AA Amersfoot,
The Netherlands
Tel: (00 31) 33 46 16 426
Fax: (00 31) 33 46 12 609
Email: vanwees@whiskyworld.nl
www.whiskyworld.nl
Norway
House of Cognac AS
Askeladden 14
3042 Drammen
Norway
Tel. +47 (32) 81 82 60
www.jonsutvalgte.no
Poland
Tudor House Ltd
ul. Bokserka 64
02-856 Warsaw
Poland
www.tudor-house.pl
Russia
Veld 21,
3Zvenigorodskoye Shosse
123022 Moscow,
Russia
Tel: 00 7 095 727 3928
Fax: 00 7 095 727 3929
www.veld21.ru
Slovak Republic
SIWIS s.r.o.
Pod Rovnicami 25
841 05 Bratislava
Slovak Republic
Tel: +421 905 402038
Fax: +421 254 653302
Spain
Primeras Marcas S.A.
c/ Alemanya 51,
08700 Igualada,
Barcelona,
Apartado de Correos No. 185,
Spain.
Tel: (00 34) 93 804 55 05
Fax: (00 34) 93 805 36 67
Email: primerasmarcas@diprimsa.es
www.diprimsa.es
Sweden
Philipson & Soderberg AB
P.O. Box 29163
Norra Hamnvagen 3-5
SE 100 52 Stockholm
Sweden
Phone: +46-8-598 112 00
Fax: +46-8-598 112 41
Email: info@philipsonsoderberg.se
www.philipsonsoderberg.se
Switzerland
Diwisa,
Distllerie Willisau S.A.
CH-6130 Willisau,
Switzerland.
Tel: (00 41) 419 72 72 72
Fax: (00 41) 419 72 73 73
www.diwisa.ch
Ukraine
Marcom ltd
7/9 Nesterovsky by-str
Kiev 04053
Ukraine
Tel. +38 044 272-39-00
Fax. + 38 044 272-41-60
Email: marcom@marcom-group.com
www.marcom-group.com
North America & Caribbean
Aruba
Licores Aruba N.V.
LG Smith Boulevard 128,
P.O. Box 234,
Oranjestad,
Aruba.
Tel: (297-8) 21094
Fax: (297-8) 25017
Bahamas
Mackinnon International Limited
Lyford Cay
P.O. Box N-7776
Nassau,
Bahamas
sales@mackinnoninternational.com
www.mackinnoninternational.com
Bermuda
Burrows Lightbourn Ltd,
P.O. Box 829,
Hamilton HM CX,
Bermuda.
Tel: (411) 295 0176
Fax: (441) 292 4766
Canada
Ontario
John Hanna & Sons Ltd,
619 South Big Island Road,
R.R #1
Demorestville
Ontario
T6H 5RZ
Tel: (613) 4711017
Toll Free: 1-800-337-7043
Fax: (613) 471 1018
Email: info@winetrade.ca
www.winetrader.ca
Alberta, British Columbia, Manitoba & Saskatchewan
Pacific Wine & Spirits (1995) ltd
Suite #101
10335 - 172 Street
Edmonton
Alberta T5S 1K9
Canada
Tel. +1 (780) 437 4755
Fax. +1 (780) 435 1850
Email: headoffice@PacificWineandSpirits.com
www.pacificwineandspirits.com
Quebec
Importation Epicurienne
R A Fortin Inc
7900 Boul. Taschereau
Edifice B - Suite 105
Brossard , Quebec
J4X 1C2
Canada
Tel. +1 (450)671.0631
Fax: +1 (450)671.2457
Email: info@importation-epicurienne.com
www.importation-epicurienne.com
Atlantic Provinces
Trafton Agencies
PO Box 85
(166 Meadowbank Avenue)
Saint John
New Brunswick E2L 3X1
Canada
Tel. +1 (506) 658 0262
Fax. +1 (506) 658 0260
Cayman Islands
Jacques Scott & co. Ltd,
P.O. Box 488
Crewe Road,
Grand Cayman,
Cayman Islands.
Tel: (001) 345 949 7600
Fax: (001) 345 949 2316 or 2809
USA
Sazerac Company, Inc.
803 Jefferson Highway
P.O. BOX 52821
New Orleans , LA 70121
USA
Tel. +1 (504) 831-9450
Fax. +1 (504) 831-2383
Email: info@sazerac.com
www.sazerac.com
Asia
China
Cottingham (Shanghai) Ltd
Room 507, Building #16,
Min Sheng Road,
Pu Dong New Avenue,
Shanghai City,
China
Tel. +86 13817437935
Hong Kong
Fine Vintage (Far East) Ltd,
Room 1208, Hong Man Ind.
Centre,
2 Hong Man Street,
Chai Wan,
Hong Kong.
Tel: (00 852) 2896 6108
Fax: (00 852) 2558 0154
Email: fine-wines@finevintage.com.hk
www.finevintage.com.hk
India
Prestige Wines and Spirits Pvt Ltd (formerly T.T. & G. Trading Private Limited),
Thapar House,
124-Janpath,
New Delhi – 110 001,
India.
Tel: (00 91) 11 2336 1396
(00 91) 11 2334 9030
Fax: (00 91) 11 2334 9029
Bonded Warehouse
Tel: (00 91) 11 506 4533
(00 91) 11 506 4536
Email: great_vintages@rediffmail.com
http://www.avanthagroup.com/aff-prestige.asp
Japan
Million Trading Co. Ltd,
15-2, 1 Chome, Shinkawa
Chua-Ku
Tokyo,
Japan.
Tel: 00 81 3 3551 7408
Fax: 00 81 3 3551 7402
Email: import@milliontd.co.jp
www.milliontd.co.jp
Kazakhstan
Kazakhstan Wine & Spirits
Tulebaeva St. 38
480002 Almaty
Kazakhstan
Tel. +7 (7272) 71 85 36
www.kazakhstan-wines-and-spirits.com
Korea
Single Malt Korea
Yongmoon B/D 3rd FL.
5-45 Yongmoon-dong
Yongsan-Ku
Seoul
Korea 140-832
Tel. +82 2 3444 3553
www.singlemalt.co.kr
Malaysia
Single Malt Sdn Bhd
D-O-3 & D-1-3, Block D,
Plaza Damas,
60, Jalan Sri Hartamas 1,
Sri Hartamas,
50480 Kuala Lumpur
Malaysia
Tel: +603 6203 2151
Fax: +603 6203 1972
Singapore
Spirit of Scotland
139 Joo Chiat Place
Singapore 427869
Tel: +65 (6536) 9221
www.spiritofscotland.sg
Taiwan
Falconbrae Ltd
info@glenfarclas.co.uk
www.glenfarclas.com.tw
Glenfarclas Chinese Blog
Thailand
The Pacific Cigar (Thailand) Co., Ltd.
2nd Floor, Alma Link Building
25 Chidlom, Ploenchit Road
Patumwan, Bangkok
Thailand
Tel. +66 (2) 655 5029-31
Fax. +66 (2) 655 5032
E mail:chayanich@pacific-cigar.co.th
www.pacificcigar.com
Vietnam
Lotus Food
47 Hoang Ke Viem
Ward 12
Tan Binh Dist
Ho Chi Minh City
Viet Nam
Tel. +848 62739708
www.whiskies.com.vn
Australasia
Australia
Angove's Pty Ltd
Suite 4 , 50 Great North Road
Five Dock, NSW 2046
Australia
Tel: +61 (0)2 8736 3300
Fax: +61 (0)2 9713 5182
www.angoves.com.au
New Zealand
Whisky Galore
(H.L. Milne Ltd)
797, Colombo Street
Christchurch, 8001.
Tel: 03-377-6824
Fax: 03-377-6804
Email: info@whiskygalore.co.nz
www.whiskygalore.co.nz
Africa
South Africa
Hector Macbeth
P.O. Box 36332
Glosderry
CapeTown, Zone 1 7708
South Africa
Tel. +27 21 674 7311
Fax: +27 86 6709622
www.whiskyshop.co.za
